Grayland Distribution & Fulfillment is a customer-focused, full-service fulfillment, warehousing, and distribution company based in Franklin, TN. We customize and tailor our services to meet your business’ unique needs. We’ll put on our thinking caps, roll up our sleeves and help you refine and improve your customer service processes and procedures.
Our daily passion is perfection, and we achieve and maintain 99.8% accuracy. We care immenselyabout every order and know that perfect fulfillment is “greatness”. We strive for perfection and measure it accordingly.
We specialize in fulfilling complicated orders with multiple items. Our unique system of checks-and-balances facilitate consistent accuracy regardless of the complexity.
We have fulfillment locations that service the entire country — see the Facilities Section for more information.
The Grayland Difference
With a focus on Accuracy, Efficiency, Affordability and Quality, you can rest assured that the Grayland team is here to help grow your business.
Since beginning operations in February 2011, we have shipped over 1 million packages with 99.8% accuracy. This is a number we calculate daily and is the foundation for our entire business. The Grayland difference is our single-minded objective to fulfill orders without error.
With complete low cost fulfillment services and product storage space as small as a shelf to full pallets, we can help you grow organically. Don’t take on more services and space than your business needs until you are ready for it. No setup fees, long-term contracts, hidden expenses or confusing price structures, guaranteed.
Big enough to be efficient, yet agile and progressive enough to stay on top of new trends to help grow your business. Whether you need full-time warehousing or fulfillment on an infrequent or as-needed basis, we can tailor the service to fit your needs.
Our shipment volume and carrier partnerships enable us to provide those services to your business at a savings versus what your in-house shipping / fulfillment costs will be. Our inventory safeguards and quality control process ensure that the right product, ships to the right customer, on time, and in perfect condition.